Refund & Cancellation Policy | Travis Scott Official Merch

At Travis Scott Official (travisscotofficial.com), we value every customer and aim to provide a smooth and transparent shopping experience. Please review our Refund and Cancellation Policy carefully before placing your order.

Order Cancellation Policy

  • Orders can be canceled within 24 hours of purchase.
  • A restocking fee of $15 USD will be charged for any approved cancellation.
  • After 24 hours, your order enters processing and cannot be guaranteed for cancellation, as we begin preparing it for shipment.
  • To request a cancellation, please email us at [email protected] with your order number and registered email address within the 24-hour window.

Note: Once your order has been processed or shipped, we may not be able to cancel it. Travis Scott Official reserves the right to process orders despite cancellation requests submitted after this period.

Order Modification Policy

If you wish to modify your order (such as changing size, color, or item), you may request an update within 24 hours of placing the order.
After this period, we cannot guarantee that changes can be made.

Please contact us immediately at [email protected] for modification requests.

Refund Policy

We currently do not offer refunds except under the following circumstances:

  1. Order Not Received: If your order has not arrived within the estimated delivery time and cannot be tracked, you are eligible for a full refund.
  2. Cancellation Within 24 Hours: If you cancel your order within the 24-hour window, you may receive a refund minus the restocking fee.

Refunds are issued to the original payment method and may take 5–10 business days to appear, depending on your bank or payment provider.

Important Notes

  • Once an order has been shipped, it cannot be canceled or modified.
  • We do not accept returns or exchanges unless the item is defective or incorrect.
  • Please double-check your shipping details and product selections before confirming your purchase.

Contact Us

If you have any questions or need assistance regarding cancellations, refunds, or modifications, please contact our support team:

📧 Email: [email protected]
📍 Website: https://travisscotofficial.com/
🕐 Response Time: 24–48 business hours